Operations Assistant - Bilingual (2026-2027)

Operations Assistant- Bilingual (2026–2027 School Year)

Position Overview

The Bilingual Operations Assistant serves as a key connection between the school, families, and the operations team. This individual supports daily school operations while fostering strong communication and engagement with families whose primary language is not English. The ideal candidate is organized, professional, culturally responsive, and committed to providing exceptional support to students, families, and staff.

Key Responsibilities

Family Community Engagement

Serve as a primary bilingual point of contact for families and guardians

Translate verbal and written communication between the school and families as needed

Assist families with enrollment, registration, transportation, attendance, and school-related concerns

Support parent outreach initiatives, school events, family workshops, and conferences

Maintain positive relationships with families to encourage engagement and communication

Operations Administrative Support

Assist with daily front office and operational tasks

Answer phones, respond to emails, and greet visitors in a professional manner

Maintain accurate student and family records

Support attendance tracking and documentation processes

Assist with scheduling meetings, preparing reports, and organizing school documents

Coordinate communication between school leadership, staff, and families

Student School Support

Support a safe, welcoming, and organized school environment

Assist students and families with navigating school procedures and expectations

Help ensure compliance with school policies and operational procedures

Support school-wide initiatives and special projects as assigned

Qualifications

High school diploma required; associate’s or bachelor’s degree preferred

Fluency in English and Spanish required (spoken and written)

Prior experience in school operations, administration, customer service, or family engagement preferred

Strong organizational, communication, and interpersonal skills

Ability to maintain confidentiality and professionalism

Proficiency with Google Workspace, Microsoft Office, and general office systems

Ability to multitask and work effectively in a fast-paced school environment

Preferred Qualities

Strong relationship-building skills with diverse families and communities

Problem-solving mindset and attention to detail (enjoys event planning)

Ability to remain calm and professional under pressure

Passion for supporting students and families in an educational setting

Work Schedule

Full-Time | 12-Month Position

Reports To

Operations Manager or designee

Compensation

51k - 53k