Senior Mission Success Engineer, US Federal

About the Company

Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.

With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.

Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.

Role Overview

The Senior Mission Success Engineer for US Federal is a hands-on, cleared technical leader responsible for deployment execution, post-deployment technical ownership, and long-term mission success across federal programs.

This role combines the execution depth of a Mission Success Engineer with the sustained ownership and accountability of a Technical Account Manager. Senior Mission Success Enginner lead deployments in FedRAMP-authorized and classified environments, remain embedded through authorization and stabilization, and continue as the primary technical owner throughout the program lifecycle.

This role reports into the Sr. Director of Customer Success Delivery, US Federal. Success is measured by mission outcomes delivered, authorization milestones achieved, platform stability, customer trust, renewals, and program expansion.

This role will be based remotely in the United States.

Key Responsibilities

Cleared deployment execution and platform bring-up

Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaS

Execute deployments within classified facilities and FedRAMP-regulated environments

Own infrastructure bring-up, platform configuration, security hardening, and production readiness validation

Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers within cleared constraints

Technical account ownership and mission success

Serve as the primary technical point of contact for assigned federal programs post go-live

Own the long-term technical success, stability, and operational posture of deployed environments

Build trusted relationships with government engineers, mission owners, security teams, and integrators

Act as Armada’s on-the-ground technical authority for federal customers

Joint Success Plan ownership

Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer

Align deployment milestones, platform adoption, and operational maturity to customer business objectives

Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking

Regularly review progress against success plans with customer stakeholders and Armada leadership

Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning

Surface risks, dependencies, and blockers early and drive resolution with clear ownership

FedRAMP, security, and accreditation execution

Support deployments operating under FedRAMP Moderate and High requirements

Partner with customer security and compliance teams on ATO, continuous monitoring, POA M tracking, and audit readiness

Ensure Armada deployments align with NIST 800-53 controls and agency-specific requirements

Maintain strict adherence to clearance, need-to-know, and operational security standards

Time-to-value and mission enablement

Accelerate time-to-value by enabling early mission workloads once authorization thresholds are met

Support transitions from prototype, pilot, or IL environments into sustained production deployments

Drive adoption of Atlas operational capabilities and Leviathan AI Factory workloads in support of mission needs

Operational excellence and reliability

Ensure environments remain stable, secure, and production-ready

Proactively identify operational risks, security gaps, or scaling constraints

Coordinate with Product, Engineering, Security, and Support teams to resolve issues within federal constraints

Field leadership and mentorship

Act as a senior technical presence in cleared environments, setting the standard for execution and professionalism

Mentor junior cleared FDEs, CSEs, and delivery engineers

Contribute to federal deployment standards, runbooks, and repeatable best practices

Cross-functional collaborat…