Office Assistant

The Office Assistant is responsible and accountable for the maintenance of health records and mail processing. In this capacity, the employee organizes and maintains a system of health files, patient payments, and patient correspondence, and oversees incoming/outgoing mail. The employee is expected to exercise good judgment and confidentiality and function independently.

Duties/Responsibilities

Separate mail; distribute to correct departments or person

Open, scan, and send out all mail regarding claims (medical records, appeals or denials)

Scan and send out patient correspondence

Open and separate insurance and patient checks

Prepare all checks for deposit (stamp and deposit slip)

Print and mail medical records

Make daily trips to the post office for mail pick up and delivery

Manage all files and records with confidentiality and attention to detail

Perform general office clerk duties and errands.