Customer Service Specialist

Position Responsibilities:

• As a Customer Service Specialist, you will answer inbound calls in a professional and courteous manner
• You will make outbound calls for issue resolution, customer follow-up, and communication
• You will interact with multiple business locations to ensure that customer needs are met in a timely and accurate manner, and that all location-specific policies and procedures are followed
• You will serve as a customer service liaison, communicating with each Business Unit to provide information for daily business functions
• You will provide a high level of customer service in accordance with each customer's issue or request
• Other duties as assigned

Required Education and Experience:

•

Must be at least 21 years old

•

High School Diploma/General Education Diploma with 2 to 4 years of related experience

Preferred Education and Experience:

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Bachelor’s Degree