Medical Device Installer/Technician

MedScope, a leader in the healthcare industry since 1999, supports tens of thousands of

Personal Emergency Response System (PERS) users nationwide. Our work helps

individuals—many of whom are Medicaid members—remain safe and independent in their

homes.

Role Overview

This is a 1099 independent contractor role ideal for individuals looking to add

supplemental, low-complexity work to their schedule.

Installers set their availability and capacity in advance. Jobs are assigned; installers are

responsible for coordinating appointments directly with members/caregivers and

completing work within required timeframes (SLA-driven).

Responsibilities

• Coordinate appointment scheduling directly with clients
• Delivery, initial setup and testing of personal emergency response equipment in

clients’ homes

• Educate clients/caregivers on device usage, features and maintenance
• Troubleshoot and resolve technical issues during installation

Field Technician/Installer – Job Description

• Maintain accurate records of installations, service calls and client interactions using

company software

• Collaborate with member support and installer coordinators to provide seamless

support to members

• Obtain appropriate signatures via Docusign on all required paperwork during

installation appointments

• Adherent to all safety protocols, regulatory requirements and company policies

during installations