Medical Assistant MA EMT CNA Paramedic

Position Overview

Under the supervision of a Registered Nurse and/or Physician, the Medical Assistant plays a crucial role as part of the patient care team, providing multi-skilled services to support the health, safety, and comfort of patients. All duties are performed in accordance with regulatory, state, and company standards, policies, and procedures.

Location: Hartford is the home location for this role with travel to New Britain once a week.

Responsibilities

• Room patients timely for clinic appointments.
• Handle medication prior authorizations.
• Triage incoming phone calls and patient messages, managing them according to priority.
• Coordinate patient appointments.
• Collaborate with healthcare professionals to ensure quality, patient-centered care.
• Work as a team to maintain a supportive and efficient environment.
• Travel between Hartford and New Britain locations.

Qualifications

• Education: Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relevant experience as outlined below.
• Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 months (90 days) of hire date or job transfer date.
• All required credentials to be maintained throughout employment.

Experience: In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered. Relevant experience or MA externship in a busy medical office preferred. EPIC EMR experience preferred.