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Construction Supervisor

Servpro of Worcester · Worcester, Massachusetts · Posted Jul 2, 2026

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Benefits:

  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance

As the front-line representative of the SERVPRO® brand, the Construction Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Summary

The Construction Superintendent is responsible for the day-to-day management of construction projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.

Primary Responsibilities

  • Compile and resolve punch list items
  • Perform final walk-through with customer
  • Secure a signed Completion of Completion and Certificate of Satisfaction from customer
  • Conduct pre-construction meeting with customers
  • Provide project updates (daily narrative) to customers and clients
  • Schedule all subcontractors and material suppliers
  • Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
  • Document all project activities in the job file in WC 2.0
  • Execute change orders
  • Set expectations on a project-by-project basis
  • Maintain quality standards through site inspections
  • Provide evaluation and rating of all vendors and subcontractors
  • Coordinate inspections with local jurisdictions
  • Ensure material suppliers deliver exactly what was purchased
  • Ensure subcontractors complete all work in accordance with their purchase orders
  • Validate schedule and progress
  • Identify areas outside of contracted scope of work
  • Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator

Education And Experience Requirements

  • High school diploma/GED
  • Superb customer service track record
  • Effective written and oral communication
  • Basic math skills
  • Experience in restoration and/or construction preferred

Physical And Work Environment Requirements

  • Walking and/or standing throughout the day
  • Frequent driving and sitting
  • Occasionally climbing ladders
  • Occasionally exposed to extreme conditions such as heat
  • The noise level at individual jobsites can be loud

Normal Working Hours, Additional Working Hours, And Travel Requirements

This is a full-time position, working Monday–Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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