Store Manager Stonecrest Pkwy, Lithonia, GA Stores - Store Management

Position: Store Manager 7200 Stonecrest Pkwy, Lithonia, GA, United States, 30038 Stores - Store Management

## Store Manager

7200 Stonecrest Pkwy, Lithonia, GA, United States, 30038

Apply Now Get Job Matches Job IDBrand Name The Men's Wearhouse, LLCJob Function Stores - Store Management Shift Variable Location

7200 Stonecrest Pkwy, Lithonia, GA, United States, 30038

Location Name

03116 Stonecrest Parc

• * Reports to Regional Manager:
• * As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.

To be successful in this role the role you will:

• *** Inspire
• ** store team to achieve their best performance
• *** Execute
• ** to maximize growth and potential
• *** Create
• ** an engaged and inclusive store environment
• *** Elevate
• ** the customer experience through operational excellence
• *** Exceed
• ** customer expectations in all interactions
• * Leadership:
• ** leads store staff in meeting sales, service, and operational expectations.
• Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
• Guides team to identify, recommend and implement changes to improve productivity.
• Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment.
• * Performance:
• ** Achieves store business plans, including sales, customer service and operational goals.
• Develops game plans and follows up on execution to maximize sales and drive consistent performance results.
• Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
• Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team.
• Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively.
• * Operational Excellence:
• ** Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise.
• Ensures store staff is trained on all internal operational functions.
• Stays informed on corporate communication, directives, initiatives, policies, and procedures.
• Implements store programs to increase efficiencies in sales, service, operations, and branding.
• * Workplace:
• ** Create an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Create a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Creates a steady pipeline of external talent through recruitment.
• Holds regular store meetings ensuring all store team members are up to date with all company directives.
• * Customer

Experience:

• ** Ensures store team is trained on the customer service expectations and creates an exceptional customer experience.
• Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS).
• Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
• Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction.
• * Qualifications:
• ** Minimum 3-years’ experience leading, managing, and developing retail teams.
• Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
• * Physical Requirements*
• • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
• You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
• * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• * Our company celebrates diversity and…