Veterinary Technician and Customer Service Representative
The Animal Hospital of the Highlands · Louisville, Kentucky · Posted Jun 19, 2026
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Description
The Animal Hospital of the Highlands is a new full service animal hospital set to open in May 2022. We are in search of veterinary technicians, assistants, and customer service representatives to join our opening team! While experience in a veterinary setting is necessary for technicians, we are willing to train the right candidates for other positions.
Patient care, client education, and customer service are integral components of the job. Our ideal applicants must love animals and the people who care for them, have a desire to work as a team to help grow a new practice, possess excellent communication skills, and show a keen interest in learning and growth. Additionally, a great personality and a desire to have fun at work are essential.
This position is full-time; however, part-time candidates may be considered.
Company Culture and Environment
We foster a collaborative and fun work environment where teamwork is essential to the success of our new practice. Our culture is centered around a shared love for animals and a commitment to providing excellent care and service.
Career Growth and Development Opportunities
With our focus on client education and patient care, employees will have ample opportunities for learning and growth within the organization as we establish ourselves in the community.
Detailed Benefits and Perks
- No Weekends!
- No Late Nights!
- Paid Time Off!
- More benefits to be discussed during the hiring process.
Compensation and Benefits
We offer competitive compensation packages that will be discussed with candidates during the interview process.
Why you should apply for this position today
Joining our team means being part of a new and exciting venture in veterinary medicine where you can truly make a difference! We value a fun and engaging work atmosphere, and we are committed to supporting our employees’ growth and success.
Skills
- A passion for animals and their welfare
- Strong communication skills
- Teamwork and collaboration
- Willingness to learn and grow professionally
- A positive attitude and fun personality
Responsibilities
- Provide patient care and support to veterinary staff
- Educate clients about pet care and services
- Assist in daily operations of the animal hospital
- Work collaboratively with team members to promote a positive environment
- Engage with clients and provide excellent customer service
Qualifications
- Experience in a veterinary setting is required for technicians
- A desire to learn and grow for other positions
- Excellent interpersonal skills and a positive demeanor
Education Requirements
- Relevant certifications or degrees preferred for veterinary technicians
Education Requirements Credential Category
- Veterinary technology or related field for technicians; other roles may not require specific credentials.
Experience Requirements
- Experience in veterinary care or a related field for technicians
- No experience required for assistants and customer service representatives, but a willingness to learn is essential.
Why work in Louisville, KY
Louisville offers a vibrant and growing community, with a rich cultural scene, beautiful parks, and a friendly atmosphere. The city is known for its diverse culinary options and engaging events, making it an enjoyable place to live and work.