Boot Fitter - Winter 26-27

The Boot Fitter will provide exceptional boot fitting services, including custom foot bed fabrication, boot shell modifications, liner modifications and stance alignment. This position assists customers to ensure they have a fun and memorable shopping experience by providing them with product knowledge, options, and accessories. It is the Boot Fitter’s responsibility to provide exceptional customer service and make a life-long customer, not just a sale. This position reports to the Store Manager.

Job Posting Deadline

Applications for this position will be accepted until October 1, 2026 for the 2026-2027 Winter Season.

Essential Job Functions / Key Job Responsibilities

Develops solutions for customers by listening to their needs and recommending the appropriate products; builds customer confidence and helps make selections

Greets customers promptly and determines needs quickly

Possesses detailed knowledge of product benefits and features

Demonstrates product uses and operation and provides details about merchandise specifications, maintenance, care, delivery, and warranties

Answers questions about merchandise, the store, Aspen Skiing Company products and services and the resort

Keeps clientele informed by notifying them of sales and future merchandise of potential interest

Utilizes the company’s POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts

Collaborates with other team members to keep the sales floor area clean and organized at all times

Assists in maintaining the back-stock room

Identifies and monitors security issues and notifies management; helps prevent loss and theft of cash and inventory

Other duties and responsibilities as assigned

Education & Experience Requirements

Must be 18 years or older

High School diploma or equivalent preferred

At least 3 years of previous boot fitting experience and retail sales experience required

Boot fitting certification preferred

Knowledge, Skills & Abilities

Proficient in Microsoft Office Suite

Ability to communicate and follow oral or written directions in English is required

Ability to communicate effectively with co-workers & supervisors

Must demonstrate a high level of snow sports industry product knowledge and have a passion for the industry

Bi-lingual language skills (Spanish, Portuguese, French or others) preferred

Ability to remain focused, organized, flexible, and detail-oriented

Follows all safety policies and procedures and exercises caution when working

Must possess excellent guest service skills

Must be willing to work evenings and weekends

Work Environment & Physical Demands

Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required

Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces

Must be able to frequently lift, push or pull up to 25 lbs. individually or with assistance

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass and Dependent Ski Passes

Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping …