Bilingual Call Center Senior Agent (Spanish/English)

NTT DATA is seeking a bilingual Spanish Call Center Senior Representative in Chicago, Illinois. This role supports customers within an inbound contact center environment and requires handling tax, licensing, and administrative inquiries.

Success in this position requires professionalism and attention to detail. Candidates should have 3-5 years of customer service experience, fluency in English and Spanish, and strong communication skills. Compensation ranges from $30,990–$52,750 with benefits including health insurance and a 401(k) plan.