Accounts Receivable and Collections Specialist

The expected salary range for this position is based on several factors including market, funding, candidates experience level, skills, schedule, training, relevant degree and related knowledge. Our ranges are developed and published as good faith estimates for the position.

Salary Range: $25-29/hour | Office benefit package (Parking/Remote Expenses): $130/Month subject to change

RADIAS Health  is a nonprofit Mental Health & Substance Use Disorders services organization customizing community based services through the integration of knowledge, compassion, and collaboration. We are committed to being an anti-racist organization, welcoming all people's lived experiences and building on strengths to facilitate recovery.

The Accounts Receivable and Collections Specialist will provide critical support in RADIAS Health’s mission by ensuring timely, accurate reimbursement for services. This position is responsible for collections, and reconciliation of accounts across various pay providers including State, County, and 3rd Party providers.

This role requires strong technical billing knowledge, attention to detail, and the ability to manage collections in a manner aligned with RADIAS Health’s values of dignity, respect, and person‑centered care.

Accounts Receivable and Billing

Submit accurate and timely claims for services through RADIAS Health’s HER/Credible system.

Monitor accounts receivable aging and actively work unpaid, denied, or underpaid claims

Identify and resolve claim denials, rejections, and payment discrepancies

Ensure billing compliance with various pay providers

Maintain accurate documentation to support audits, payer reviews, and internal controls

Collections and Cash Management

Post payments, adjustments, and recoupments accurately and in a timely manner

Conduct respectful, client‑centered collections outreach consistent with RADIAS Health’s mission and financial policies

Coordinate payment plans and financial assistance processes as appropriate

Maintain thorough notes and records of collections and follow‑up activity

Reporting and Reconciliation

Maintain accurate A/R aging, account notes, and supporting documentation

Assist with month‑end closing activities, reconciliations, and reporting

Prepare and review reports related to collections performance, denial trends, and payer activity

Maintain competencies in software and websites for the agency's current electronic health record, state provider portals, and insurance provider portals

Collaboration and Compliance

Collaborate with clinical, operations, billing/credentialing, and finance teams to resolve eligibility, authorization, and documentation issues

Maintain current knowledge of service billing regulations and payer requirements

Support continuous improvement of revenue cycle workflows and processes

Maintains strict confidentiality and adheres to all HIPAA guidelines/regulations