Front Office Receptionist

Company Description TAMPA BAY SPORTING CLAYS INC operates from its facility at 10514 Ehren Cutoff in Land O’ Lakes, Florida. The company provides a recreational environment centered around sporting clays and outdoor shooting activities. Team members support guests of varying experience levels in a safe, welcoming, and well-organized setting. The organization values friendly service, safety, and an enjoyable customer experience for individuals, families, and groups. Working here offers the opportunity to interact with guests in an active, outdoor-oriented business.

Role Description The Front Office Receptionist is a part-time, on-site role based at the Land O’ Lakes, FL location. This role is responsible for greeting guests upon arrival, checking them in, answering questions, and directing them to appropriate services or staff members. Daily tasks include answering and routing phone calls, responding to emails, and processing payments. The Front Office Receptionist maintains an organized reception area, updates basic records, and assists with filing, data entry, and other administrative duties. This position also supports general customer service at the front desk, helps coordinate communication between guests and team members, and ensures all visitors receive courteous, timely assistance. Knowledge of all Microsoft Apps is required. Knowledge of Clover system preferred.

Qualifications

• Demonstrated experience with front office and receptionist duties, including greeting guests, managing check-ins, and handling general administrative tasks.
• Strong customer service skills, with the ability to assist guests of all backgrounds in a professional, patient, and friendly manner.
• Clear and professional communication skills, both in person and over the phone, including proper phone etiquette and message taking.
• Ability to work reliably on-site, manage multiple tasks in a busy environment, and maintain an organized and clean reception area.
• Comfort using computer systems and prior experience in hospitality, recreation, or retail is a plus.
• High school diploma or equivalent; reliable transportation to the Land O’ Lakes, FL location; Required to work weekends or peak hours as needed.