Pharmacy Technician - Nj And Pa Pt License

Position: Pharmacy Technician - Nj And Pa Pt License Only

Primary Function

The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre‑certifications, and delivering high levels of customer service.

Shift

Required shift may vary. Pharmacies operating hours are 8:00 a.m. – 11:00 p.m. EST Monday through Friday, and 8:00 a.m. – 8:00 p.m. EST Saturday through Sunday.

Job Scope and Major Responsibilities

• Complete prescription intake process including verification of insurance coverage
• Assist physicians’ offices through the prior authorization and appeals process
• Research financial assistance options for patients through copay cards, foundations, and assistance programs
• Coordinate prescription processing and delivery with dispensing pharmacies
• Manage and triage high volume of customer service phone calls while managing day‑to‑day operations
• Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals
• Ensure proper documentation of process flow from prescription initiation through completion
• Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status
• Interface with IT department to improve system functionality and workflow
• Attend team meetings to support ongoing program development
• Other responsibilities as assigned
• Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases
• Compliance with HIPAA provisions and implementing regulations

Performance Criteria

Performance in this role is measured by accurate and timely routing of referrals and reporting, as well as high levels of customer service.

Required Qualifications

• National Certified Pharmacy Technician highly desired
• Minimum of 1 year pharmacy experience required
• Prior Authorization experience is required
• Previous work experience in a call center environment or customer service role preferred
• General knowledge of pharmacy laws, practices, and procedures
• Knowledge of common medical terms/abbreviations and pharmacy calculations
• Understanding of insurance and third‑party billing systems
• Skill to prioritize and work in a fast‑paced environment
• Exemplary communication, organization, and time‑management skills
• Capability of working independently and as a member of a team
• Ability to preserve confidentiality of protected health information (PHI)
• Proficient in MS Word, Excel and Outlook
• Possess and maintain professional demeanor and courteous attitude

Job Type

Full‑time

Pay

$17.00 – $20.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location

Remote

Equal Employment Opportunity

Asembia is committed to Equal Employment Opportunity (EEO) and compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability, veteran’s status or any other classification protected by State/Federal laws.

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