Luxury High-Rise General Manager

Description

Job Overview:

The Luxury High-Rise General Manager (GM) is to provide strong leadership and management direction on behalf of Board of Directors. Key responsibility is to oversee the entire operation and consistently adhere to and perpetuate the mission and vision of the Board and community. The General Manager position has oversight of all aspects related to the business and operations of the community. This would include but is not limited to client relationships with the boards of directors, committees and residents; client relationship with outside entities such as the City or County and its departments, Fire Authority, local Police Department, Water District, local utility companies.

The purpose of this role is to create a single point of contact in the community, enhance communication and create effective oversight of staff and operations. General Manager has the sole duty of the day-to-day operations, legal compliance and overall oversight of the association and staff.

Compensation: $170K-$200K

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities

• Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives.
• Review organization structure, job descriptions, and functions. Make recommendations to the
• Board as to any potential changes.
• Partner with public, private and volunteer organizations to provide community services when necessary.
• Support the activities of the various Board sub-committees.
• Knowledge of all Community Governing documents. Provide recommendations on revisions.
• Work closely with the Boards of Directors within the governance model to develop the initial goals and priority issues. Continue to do so on a yearly basis and as needed.
• Cause the implementation of the stated priority goals/issues/business plans.
• Continual process of seamless connection between the Board of Directors and committees.
• Attend key community events.
• Prepare for, execute, and lead board meetings. Including, but not limited to, mandatory attendance at all board meetings, minute preparation, follow up with vendors and all meeting wrap up in order to adhere to Board decisions.
• Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
• Create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors.
• Monitor the monthly financial position of the association and report current standing to the Board of Directors, monthly.
• Prepare Board of Director meeting agenda packets, working with the Board President to establish the agenda for each meeting.
• Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting and complete, or cause to be completed, any/all directives within agreed upon timeframe.
• Recruit, hire, train and supervise all community staff in accordance with the documented staffing plan, if applicable. Provide oversight of all targeted programs/alliances as directed by the Board of Directors. As economically feasible, pre-determine outsourcing to accomplish tasks/programs.
• Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
• Plan, coordinate and lead annual goal-setting sessions with the Board of Directors and other key participants of community, if asked.
• As appropriate, confer with other departments, divisions and outside agencies, including community groups and organizations. Identify, develop and implement programs to meet community needs.
• Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Implement programs or improvements.
• Attend and participate in professional group meetings. Stay abreast of new trends and innovations in fields of community management and community programming.
• Ensure appropriate training of all community staff. Hold regular touch bases or staff meetings with the team.
• Project implementation.
• Cause high amount of on-site visibility throughout the common areas and facilities.
• Understanding of all agreements for corporate implementation.
• Create calendars of key events: Maintenance, Compliance and Major events. Ensure adherence to master calendar, maintenance calendar, association budgets and subsidy program.
• Review corporation policies on an ongo…