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Home Care Agency Office Manager Bilingual Chinese

Fidelity Home Care, Inc. · Brooklyn, New York · Posted Jun 23, 2026

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Location: Brooklyn, NY, 11219

Job Type: Full-Time

Salary: Competitive, based on experience, bonus program

Schedule: Monday – Friday, 9:00 AM – 5:30 PM (in-office only)

Overview:

We are committed to providing compassionate, high-quality care to patients in the comfort of their homes. We are looking for a proactive and organized Office Manager to join our growing team and help support day-to-day operations in a fast-paced healthcare environment.

Job Responsibilities

  • Oversee daily office operations and ensure compliance with DOH and agency policies
  • Manage office staff schedules and monitor productivity
  • Maintain accurate filing systems and records for caregivers and patients
  • Assist with onboarding and orientation of new caregivers
  • Coordinate with HR, payroll, intake, and clinical departments
  • Handle communication with insurance providers, patients, and caregivers
  • Support audit preparation and licensing requirements
  • Order office supplies and manage vendor relationships

Qualifications

  • Previous experience in a home care agency preferred
  • Strong organizational and time management skills
  • Excellent communication (verbal and written)
  • Ability to multitask and work independently
  • Proficient in Microsoft Office (Word, Excel) and HHAeXchange systems
  • Bilingual a must ( English/Chinese)

Preferred Skills

  • Familiarity with New York State Department of Health (NYS DOH) regulations
  • Experience managing CHRC, EVV, coordination and onboarding process

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave

Work Location: In person

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