Test Maintenance Program Manager

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About the Role

As the Test Maintenance Program Manager, you will own the planning, tracking, and cross-functional execution of test maintenance workstreams across Zipline’s test operations footprint, including NestZ, Nest0, Truckzilla, Cascades, and future test sites.

You’ll partner closely with the Test Maintenance Lead, Flight Test, Engineering, Product, and site operations teams to ensure maintenance needs are built into test campaigns early, blockers are tracked to closure, and test aircraft remain ready to support flight test priorities. This role is responsible for creating visibility across test maintenance programs, managing dependencies, tracking readiness, and ensuring lessons from test maintenance are converted into scalable process, tooling, documentation, and commercial readiness improvements.

This role requires a highly organized operator who can manage ambiguity, drive follow-through across teams, and translate day-to-day test maintenance needs into structured programs with clear owners, milestones, risks, and outcomes.

What You’ll Do

Own program management for test maintenance workstreams across NestZ, Nest0, Truckzilla, Cascades, and future test sites

Partner with the Test Maintenance Lead to translate floor-level execution needs into program plans, action tracking, and cross-functional closure

Manage test campaign maintenance readiness, including tooling, parts, documentation, technician training, configuration status, inspection needs, and return-to-service assumptions

Serve as the primary programmatic link between Maintenance Operations Engineering, Flight Test, Engineering, Product, and test site operations

Track milestones, blockers, owners, risks, and decisions for active test maintenance programs

Maintain visibility into test aircraft configuration, hardware modifications, inspection status, backlog, and maintenance readiness

Manage and update test maintenance change-control workflows, including hardware modification tracking and configuration audit follow-up

Create regular Test Maintenance Program Updates summarizing active workstreams, blockers, decisions needed, and impacts to test maintenance operations

Ensure test-site maintenance learnings are captured and translated into standard work, tooling requirements, documentation updates, training inputs, and commercial handoff criteria

Develop dashboards or metrics to track readiness, blocker closure, return-to-service performance, validation campaign progress, and improvement impact

What You’ll Bring

5+ years of experience in program management, operations management, maintenance operations, test operations, engineering operations, or a related technical field

Experience managing cross-functional workstreams across operations, engineering, product, and execution teams

Strong ability to manage multiple programs with clear ownership, follow-through, and stakeholder alignment

Experience with test operations, aircraft maintenance, fleet operations, robotics, aerospace, aviation, hardware development, or other complex technical environments

Strong organizational and communication skills, with the ability to create clarity in fast-moving and ambiguous environments

Ability to track risks, dependencies, blockers, and decisions across multiple teams and workstreams

High attention to detail, especially around configuration tracking, change control, documentat…