Field Service Engineer - Omaha, NE

Field Service Engineer - Cassling

Successful candidates must reside within the Omaha, NE area.

Position Overview

Field Service Engineers (FSEs) are the heart of our organization. As an FSE, you are responsible for visiting hospitals, health systems and other healthcare partners throughout your service territory. You’ll develop relationships with providers who live in and work to serve your nearby communities, using your systems expertise to achieve a level of trust that’s unmatched in the industry.

As an OEM specialist, you’ll install, maintain and repair Siemens Healthineers imaging systems, with the opportunity to also work on select third-party equipment. Your first year will be spent learning the intricacies of the systems you’ll service from a senior engineer. You’ll also be coached in and become an expert in “the Cassling way,” which emphasizes personalized service, record response times and a willingness to go the extra mile for our customers and partners.

Here are the details:

Primary Duties & Responsibilities

Service any combination of MR, CT, Cath/Angio, Nuclear Med, fluoro and ultrasound systems

Perform periodic maintenance inspections per manufacturers’ specifications

Perform initial calibration and certification of newly installed systems

Complete all appropriate and necessary documentation associated with equipment installation, maintenance, service and parts replacement

Coordinate with service and sales management to anticipate future service needs.

Maintain parts inventory according to policy

Travel in a company-provided vehicle to health facilities throughout your territory (driver’s license and Fleet Policy adherence required)

Travel via airplane for occasional training at other locations, including some outside the United States (must have or being willing to obtain a valid passport)

Work on call at set intervals in anticipation of system downtime during non-business hours

Perform other duties and responsibilities as assigned or required by manager