Sales Operations Specialist Clamps US

Contract Position requires a minimum of 4 days onsite per week at our Marlette Mi. location.

Essential Functions:

Preparation and submission of quotations, including price creation, margin review and tracking

Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts

Manage pricing files, and analysis, surcharge and rebate agreements

Review and process account adjustments

Manage part number files, create BOM and communicate special instructions

Manage and maintain Customer Master Data in CRM & ERP

Coordinate credit approval / credit limits with the Finance Department

Understand customer requirements, receive and manage correspondence (RFQ’s, Drawings Samples, PPAP etc.) and work with relevant departments

Inside support for sales engineers

Resolution of issues with Customers

Manage and track won/lost business and update, participate and help develop sales forecast

General administrative duties

Review, track & control Customer Specific Requirements

Awareness and participation in OPS initiatives

Ensure compliance with all applicable safety and environmental regulations

Compliance to the Oetiker Management Manual – IATF 16949 & ISO 14001 EMS requirements

Administrative and computer skills required (MS Office and CRM/ERP software)

Detail oriented and good communication skills (Interpersonal and Business Writing Skills)

Good problem solving skills

Product Knowledge and desire to learn

Ability to work independently without supervision

Knowledge of IATF 16949 / ISO 9001

College Diploma / Degree in Business Administration (preferred)

2-3 years of Sales administration, customer service or related is preferred

Benefits

As an international company, we offer numerous benefits that include:

Flexible working hours

Flexible working program (remote work)

Investment in continuing education

Anniversary bonuses

Promotion of work-life balance

Employee exchange programs (opportunity to work at other Oetiker locations for 8-12 weeks)

Attractive referral programs

Events for employees

401k match

Competitive health benefits (medical, prescription, dental, vision, Short-term and Long-term disability, life insurance)

Oetiker Inc. is an equal opportunity employer

Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 30 countries and over 75 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs.