Manager, Commercial Strategy and Insights
Sollishealth · 500 Fifth Avenue, 37th Floor New York, NY 10110 · Posted Jul 9, 2026
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About the role:
Sollis Health is seeking a Manager, Commercial Strategy and Insights to serve as a core strategic partner to the CCO and commercial leadership team. This role sits at the intersection of analytics, member experience, and cross-functional execution, translating data and qualitative insights into decisions that drive membership growth, engagement, retention, and advocacy. This is a highly cross-functional role for someone who combines strong analytical thinking with commercial instincts and a bias toward action. You’ll turn data into insights, insights into strategy, and strategy into measurable business impact.
The ideal candidate brings a management consulting foundation, sharp executive communication skills, and the operational instincts to move projects from framing through completion in a fast-paced, high-standards environment.
This is a hybrid role out of our NY-HQ office.
Responsibilities:
Lead cross-functional strategic initiatives across the member journey, including acquisition, onboarding, engagement, and renewal, in close collaboration with partners across Technology, Operations, Clinical, and Finance
Quarterback strategic growth and expansion projects, serving as the connective tissue across workstreams and ensuring progress, accountability, and clarity from initiation through execution
Support new service line development and product strategy, partnering with Clinical and Operations to evaluate market opportunity, define member value propositions, and build the commercial case for expansion
Own NPS programs: design, analyze, and synthesize member feedback into actionable recommendations for commercial leadership
Build and maintain analytical frameworks to track commercial performance across membership cohorts, channels, and geographies
Partner with Growth Marketing and Member Services on retention strategy, including first-year retention analysis and utilization-based intervention programs
Lead goal-setting and tracking across the commercial organization on a quarterly basis (OKRs)
C onduct ad hoc research and competitive analysis to inform strategic decisions and new growth initiatives
Support preparation of board materials and executive presentations, including narrative development and slide production
Serve as a thought partner to the CCO on priority projects, bringing structured thinking and clear written communication to complex problems
Requirements:
3 to 5 years of experience, with a foundation in management consulting required
Prior experience working in a high-growth startup or scaling consumer business is a plus
Strong analytical and problem-solving skills with experience driving business decisions through data
Advanced proficiency in Excel/Google Sheets and BI tools such as Looker, Tableau, or Power BI
Strong analytical capability, including proficiency in Excel and familiarity with data visualization tools
Exceptional written and verbal communication skills; comfortable presenting to senior executives and preparing board-ready materials
Demonstrated ability to manage cross-functional projects with multiple stakeholders and competing timelines
High degree of ownership, low ego, and the maturity to operate directly with C-suite leadership
Bachelor's degree required
Experience in healthcare, consumer membership, or subscription businesses is a plus but not required
Skills Attributes
To be successful in this role, candidates will demonstrate:
Strong commercial acumen and curiosity
Structured thinking and attention to detail
Ability to synthesize complex information into actionable insights
High ownership and accountability
Comfort navigating ambiguity and evolving priorities
Collaborative mindset with strong cross-functional partnership skills
Comp Benefits:
Base is $135,000 - $170,000 + Bonus + Equity
This is the range of pay for National candidates. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.
Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include:
Excellent benefits, including healthcare, dental, vision
401K with 3% match
Unlimited PTO and Generous Sick Time
12 Observed holidays
Free Sollis Health membership for you and your eligible family members
Employee stock options offering
Annual professional development allocations
Modern, elegant, and high-end work environment
About Sollis Health
Sollis Health is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms.
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