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Senior Strategist, Lifecycle Marketing

UN/COMMON · TELECOMMUTE · Posted Jul 2, 2026

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The Senior Strategist, Lifecycle Marketing provides lifecycle marketing strategy services to support the growth and retention performance of enterprise and high-growth direct-to-consumer (DTC) ecommerce clients.

This engagement focuses on developing lifecycle marketing strategies and advising on retention programs across channels including email, SMS, segmentation, experimentation, loyalty programs, and related retention marketing tools. The strategist works with Shopify-based ecommerce brands and supports lifecycle marketing programs that drive measurable revenue growth and customer engagement.

The contractor operates independently while collaborating with internal team members and client stakeholders to guide lifecycle marketing strategy, develop strategic roadmaps, and support the success of assigned accounts.

This role works closely with the Lifecycle Marketing team and designated company contact to align on priorities, deliverables, and timelines.

Contract Term: 1-year contractor engagement with potential for continuation based on business needs.

Expected Level of Effort: Up to 40 hours per week.

Responsibilities

Lifecycle Strategy Development

Develop lifecycle marketing strategies for assigned ecommerce client accounts

Create strategic roadmaps aligned to client goals, historical performance, and scoped service hours

Identify lifecycle initiatives including automated flows, campaign strategies, segmentation frameworks, experimentation plans, and cross-channel opportunities

Evaluate retention program performance and recommend improvements that drive measurable growth

Client Advisory and Strategic Leadership

Serve as a strategic advisor for assigned client accounts

Lead client strategy discussions and presentations

Provide guidance on lifecycle marketing best practices and platform capabilities

Address complex strategic questions and recommend solutions that support long-term client success

Reporting and Strategic Insights

Analyze lifecycle marketing performance data and translate results into actionable recommendations

Develop reporting and presentation materials that communicate performance insights and strategic opportunities

Identify performance drivers, emerging risks, and growth opportunities within lifecycle programs

Support clients in understanding program health and prioritizing future initiatives

Scope Alignment and Program Planning

Monitor scope of services for assigned accounts to ensure recommendations align with contracted hours and priorities

Identify potential scope risks or resource constraints and communicate recommendations to the company contact

Support prioritization of lifecycle initiatives based on business impact and feasibility

Strategic Collaboration with Internal Teams

Collaborate with internal team members supporting assigned accounts to ensure alignment between strategy and execution

Provide strategic guidance and feedback on lifecycle initiatives being developed or executed

Participate in internal discussions related to lifecycle program planning and experimentation strategies

Execution Review and Strategic Quality Assurance

Review lifecycle initiatives and campaign strategies to ensure alignment with overall program strategy and client objectives

Provide feedback that supports accuracy, brand consistency, and lifecycle marketing best practices

Identify opportunities to improve program performance and execution quality

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