Senior Enterprise Account Executive

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

At Trustpilot, we’re on a mission to make the world a little more trustworthy by empowering businesses through authentic customer feedback. Our team is a vibrant mix of multinational customer experience specialists who thrive on collaboration, problem-solving, and out-of-the-box thinking. We pride ourselves on being effective listeners and troubleshooters, always ready to tackle challenges together. As a Senior Enterprise Account Executive at Trustpilot, you won’t just be selling a product; you’ll be part of a dynamic Sales team filled with hard-working and motivated professionals who share a passion for delivering exceptional support and value to our diverse customer base.

Here, you’ll find that your hard work and dedication are recognized and celebrated. With an empowered and supportive leadership team and peers who inspire each other to excel, you’ll have the tools and resources you need to achieve your targets and grow your career. We believe that success should be enjoyable, and we make sure that fun is part of the journey. If you’re ready to take on new challenges, make meaningful connections, and be part of a team that is shaping the future of customer experience, then Trustpilot is the place for you!

What You’ll Be Doing

Direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage of the process focusing on high-priority Tier 1 accounts.

Act as a foundational builder for our organization, contributing to the development and refinement of our sales frameworks and operational strategies.

Uncover and capture new vertical opportunities by translating Trustpilot’s value into high-growth greenfield markets.

Conduct outbound sales calls and meetings with C-level executives across various industries, building strong relationships and driving interest with the support of the Enterprise ADR Team’s lead generation efforts.

Drive accurate and ambitious forecasting by maintaining and managing your pipeline efficiently using Salesforce.

Achieve and consistently exceed quarterly sales goals while driving revenue growth for the Enterprise segment.

Collaborate with cross-functional teams to ensure a smooth transition for clients from sales to implementation. Winning together is critical.

Who You Are

Extensive inside sales experience in a fast-paced and growing environment, preferably in SaaS or technology sectors.

Embrace a "challenger" mindset, leveraging your deep industry expertise to iterate on our sales processes and drive the evolution of our Enterprise function.

Deeply skilled in comprehensive discovery and navigating complex organizations, with a focus on cultivating trust-based momentum to drive contract value and improve the customer journey.

Proven ability to qualify leads, reach the right contacts, prioritize your pipeline, and successfully close deals.

Strong understanding of the organizational structure within upper mid-size to large enterprises, enabling effective navigation of sales processes.

Ability to thrive in a performance-oriented environment with a focus on achieving efficient sales cycles and driving high initial contract value.

Familiarity with e-commerce, online marketing, and social media trends that can enhance sales strategies and client engagement.

What’s in it for you

A competitive base salary ranging from $124,000-$144,000 gross per year plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits.

A range of flexible working options to dedicate time to what matters to you

20 vacation days + 2 personal days +10 paid holidays per year

Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community

Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist

Full health insurance

401k matching your contributions dollar-for-dollar up to 4% of your base salary

24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health

Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months

Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials

A friendly, fun and open office complete with an onsite gym, gaming room and fully stocked fridge with ever changing snacks and drinks

Communal lunch, extra treats and events in the month -- think ic…