Administrative Services Manager

Overview

Administrative Services Manager - MABCD

Date: Jun 30, 2026

Location: Wichita, KS, US, 67202

Company: Sedgwick County

Department: MABCD

Job ID: 13006

Pay: $60,673.00 to $83,374.50 annually depending on experience and qualifications

Work Schedule: 40 hrs/week M-F

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.

Responsibilities

• Manages, plans and directs the work of MABCD’s permit writers, code specialists and administrative staff.
• Ensures policies, procedures and workflows of MABCD’s permitting and licensing functions generate seamless and efficient workflows reflective of current industry best practices.
• Tracks and analyzes data for internal and external use.
• Projects and plans for staffing requirements based on external, economic, seasonal and other factors impacting workload.
• Directs and plans the work of permit writers, code specialists and administrative staff.
• Schedules staffing levels to meet workload requirements.
• Sets expectations and framework for appointment scheduling through the appropriate scheduling system.
• Ensures excellence in all customer service interactions across phone, in-person, or written communications.
• Processes time and attendance recordkeeping for administrative staff in Sedgwick County and City of Wichita payroll systems.
• Creates, revises, and interprets policies impacting revenue-generating operations within MABCD.
• Sets policies and trains/directs staff to ensure intake, issuance and finalization of permits in accordance with current code and industry best practice.
• Oversees and adopts policy and procedures for verifying permit completion, final inspections and issuance of Certificates of Occupancies compliant with all applicable codes, rules and ordinances.
• Provides input and recommendations on code requirements for contractor licensing, trace certificate requirements and permit issuance.
• Coordinates monthly Board of Code Standards and Appeals meetings, including member and quorum management, and preparation of agendas and minutes.
• Regulates internal fee collection and cash handling to ensure processes align with county audit guidelines.
• Processes permit refund requests.
• Serves as backup records coordinator for KORA and FOIA requests from Sedgwick County, City of Wichita and other sources.
• Generates reports to satisfy KPI requirements, inform staffing decisions, and identify trends and opportunities.

Minimum Qualifications

Two (2) years of supervisory experience. Four (4) years of experience in an administrative office role. The administrative office experience can be substituted by education from an accredited college or university in business or management, with each year of education substituting for one year of experience.

Preferred Qualifications

Bachelor’s degree from an accredited college or university in business or management. Five years of supervisory experience or office management. Experience supervising an administrative team specializing in customer-facing, time-sensitive, revenue-generating operations. Permit technician certification.

Additional Information

Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas

Nearest Major Market: Wichita

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