Client Service Agent

Client Service Agent

Job Description:

The position at Starbucks as Client Service Agent entails tasks such as drink preparation, customer support, and assisting with daily store operations in a dynamic coffee shop atmosphere. Client Service Agents are tasked with taking orders from customers, managing transactions, crafting coffee and espresso concoctions, producing cold drinks and menu items, ensuring cleanliness in the workspace, stocking necessary supplies, and offering courteous service to patrons.

Key Responsibilities:

• Make a variety of beverages, including coffee, espresso, and cold drinks, in adherence to company recipes and standards.
• Precisely record customer orders and manage payment processing utilizing the register for cash and credit transactions.
• Deliver customer support that is welcoming, prompt, and customized to each person.
• Get ready dishes and guarantee appropriate treatment in accordance with food safety standards.
• Ensure that the work area, tools, and customer zones are neat and tidy.
• Ensure cups, ingredients, and supplies are refilled as required throughout the shift.
• Offer assistance with drive-thru operations where it is relevant.
• Work together with team members to ensure swift and accurate processing of orders.

Qualifications:

• Previous customer service or food service experience preferred but not required.
• Capability to thrive in a high-speed work environment and juggle various responsibilities effectively.
• Proficient in communicating and building relationships.
• Essential mathematical abilities essential for processing payments and purchases.
• Flexibility in scheduling to accommodate early mornings, evenings, weekends, and holidays.

Benefits:

• Insurance for healthcare, dental care, and vision.
• An investment tool designed to help individuals save for their retirement while receiving additional contributions from their employer is referred to as a 401(k) plan with company match.
• Paid time off.
• Benefits for staff members including partner discounts and free beverages while working.
• Tuition assistance programs.
• The practice of distributing tips among team members and the potential for earning salary increases based on performance.

About Us:

Starbucks prioritizes the creation of an inclusive space that promotes a sense of belonging for all individuals, whether they are customers or employees. Our team members, recognized as partners, are instrumental in ensuring top-notch service and establishing meaningful ties with the local community.