Product Owner

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com .

Our Product team builds the systems that power one of the largest crowdsourced delivery networks in the country. As a Product Owner, you’ll lead the evolution of Roadie’s internal billing and sender payment platforms, products that sit at the intersection of finance, technology, and operations. You’ll partner closely with Engineering, Finance, and cross-functional stakeholders to prioritize work, solve complex business challenges, and deliver reliable, scalable payment experiences that support Roadie’s continued growth.

What You’ll Do

Own the roadmap and backlog for Roadie’s internal billing and sender payment platforms, balancing business priorities, technical needs, and long-term product strategy

Partner with Finance, Sales, Data Science, Operations, and Engineering to design and deliver scalable billing and payment solutions

Translate complex business needs into clear product requirements, user stories, and prioritized work for engineering teams

Drive product decisions by analyzing data, identifying opportunities, and measuring the impact of new features and improvements

Build and maintain strong relationships with internal stakeholders and external partners, including UPS and payment vendors

Develop reporting and instrumentation to monitor billing accuracy, platform health, and operational performance

Continuously improve internal workflows to increase efficiency, reduce manual effort, and create a better experience for Roadie teams

What You Bring

3+ years of experience in product management, product ownership, business systems, or a similar role

Experience working with billing, payments, invoicing, finance systems, or other operational platforms

Strong analytical and problem-solving skills, with the ability to use data to drive decisions and prioritize work

Experience translating complex business needs into clear product requirements for technical teams

Familiarity with relational databases and an interest in understanding how systems work behind the scenes

Experience with Jira or similar product management tools

Excellent communication and stakeholder management skills, with the ability to build alignment across technical and non-technical teams

Experience in logistics, marketplaces, gig economy platforms, or fintech is a plus

Why Roadie?

Competitive compensation packages

100% covered health insurance premiums for yourself

401k with company match

Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)

Flexible work schedule with unlimited PTO

Monthly 3-day weekends

Monthly WFH stipend

The technology you need to get the job done