Receptionist

Mission Pet Health is a leading veterinary care provider dedicated to supporting local veterinary practices through a unique blend of clinical autonomy, collaboration, and medical excellence. Founded by veterinarians, the company fosters a culture that prioritizes not only exceptional animal healthcare but also the wellbeing and professional growth of its team. With over 850 hospital teams across the country, Mission Pet Health offers a hyper-local support system that allows veterinary professionals to focus on what matters most: providing outstanding medical care to pets, nurturing team culture, and ensuring the satisfaction of pet owners. The company's commitment to growth is underscored by its recognition as a 2025 "Most Loved Workplace," ranking #2 in America's Top 100 and #1 in veterinary care—a testament to its inclusive, people-focused environment and award-winning culture driven by the WAG values: Work Together, Amaze, and Grow.

The receptionist role at Mission Pet Health is a vital position that serves as the first point of contact and a key advocate for pet health within the veterinary hospital. This role is instrumental in managing client interactions with compassion, empathy, and professionalism—qualities that truly represent the company's commitment to exceptional animal care. As the Director of First Impressions, the receptionist oversees multi-line phone systems, warmly greeting clients and ensuring every interaction aligns with the organization's compassionate care ethos. This role requires meticulous organization and communication skills to coordinate care seamlessly, including managing appointment schedules, maintaining accurate medical records, and handling financial transactions with precision and care.

Moreover, the receptionist acts as a key partner in pet wellness by educating clients about preventative care and various hospital services to promote healthier lives for pets. Candidates must exhibit a passion for excellent customer service combined with a genuine love for animals. Strong communication skills are essential to navigate stressful situations successfully, maintaining a positive attitude and sound judgment. This is a fast-paced environment that demands exemplary organizational skills and the ability to multitask effectively, whether working independently or collaboratively within a team. Experience using veterinary software is preferred, and a flexible schedule that includes some weekends and holidays is required to meet the dynamic needs of the hospital. The position offers competitive pay, ranging from $21 to $27 per hour based on experience. Mission Pet Health’s comprehensive benefits package supports employees' health, financial security, and professional development, enabling them to thrive both personally and professionally. Overall, this receptionist role is an opportunity to join a mission-driven team dedicated to being the best place to work in veterinary medicine.