Cashier/Customer Service Representative

Job Summary

Join our dynamic team as a Cashier and Customer Service Representative, where your enthusiasm and dedication will create a welcoming environment for every customer. In this role, you’ll handle retail sales transactions with precision, provide exceptional customer service, and assist customers with product information and demos. Your energy will help drive sales through upselling techniques, ensure smooth merchandising and stocking processes, and uphold the highest standards of cashiering and cash handling. If you thrive in a fast-paced retail setting and enjoy engaging with diverse customers, this is the perfect opportunity to shine!

Duties

• Greet customers warmly and assist them with their shopping needs, including product demonstrations when appropriate
• Process retail sales transactions accurately using POS (Point of Sale) systems, ensuring efficient checkout experiences
• Handle cash, credit card payments, and other payment methods with attention to detail and integrity
• Provide excellent phone etiquette when answering inquiries or assisting customers remotely
• Upsell products by identifying customer needs and recommending additional items to enhance their shopping experience
• Maintain attractive merchandise displays through merchandising and stocking efforts to promote sales opportunities
• Support inventory management by restocking shelves, organizing products, and ensuring the sales floor remains inviting and well-organized

Requirements

• Previous retail sales experience, preferably in grocery stores or similar environments
• Strong proficiency with POS systems, cash handling, and basic math skills for accurate transactions
• Excellent communication skills with a friendly, professional demeanor
• Bilingual abilities are highly valued to serve a diverse customer base effectively
• Experience in supervising or leading team members is a plus but not mandatory
• Knowledge of grocery store operations, including merchandising, stocking, and retail math principles
• Ability to demonstrate product features confidently through demos and upselling techniques
• Familiarity with phone etiquette and providing outstanding customer service in person or over the phone

Join us to be part of a vibrant team committed to delivering exceptional shopping experiences! Your proactive attitude and customer-focused approach will make a real difference every day.

Pay: $17.80 - $19.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person