Small Business Client Support Specialist

First Merchants Bank is seeking a Small Business Client Support Specialist to join our team! This position will Serve a critical role as a specialist partner to the Small Business Banking team by driving successful processing of commercial loan requests and actively supporting portfolio management. Deliver high impact customer service by efficiently resolving client needs with precision and urgency, ensuring a seamless banking experience. Mitigate operational and reputational risk through strict compliance with established procedures and regulatory standards. Proactively identify and address portfolio needs, contributing to team efficiency and client satisfaction.