Senior Account Manager

Drive AI transformation within the world’s most strategic enterprises.

Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.

You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.

As our Senior Enterprise Account Manager, you will:

Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement

Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner

Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue

Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities

Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value

Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention

Here is what will qualify you for the role:

6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts

Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises

Strong executive presence and experience engaging C-suite and senior technology leaders

Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts

What will make you stand out:

Experience managing highly complex, global strategic accounts

Strong business acumen with the ability to align technical solutions to measurable business outcomes

Ability to influence cross-functional stakeholders internally and externally

Thrives in high-growth, fast-paced environments with a collaborative mindset

Do you think you can bring this role to life? Or add your own color?

You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.