Guest Experience Specialist Front Desk

Highgate is seeking a Front Office Agent for the Hampton Inn in Fort Wayne, IN. The role requires providing courteous and efficient service to guests, managing check-ins and checkouts, and addressing guest inquiries. Ideal candidates should have strong customer service skills and prior experience in hotel operations.

Responsibilities also include assisting with room reservations and maintaining cleanliness in work areas. A High School diploma is required, with a preference for coursework in a related field.