Receptionist PT (part time)

PT RECEPTIONIST

Part Time Phoenix, AZ, US

Salary Range: $17.00 To $17.00 Annually

Job Title

Receptionist - $17.00/hour

Department

Administration / Front Desk

Reports To

Job Summary

The Receptionist serves as the primary point of contact for residents, families, visitors, staff, and external partners at Everlasting Services. This position is responsible for maintaining a welcoming, calm, and supportive front‑desk environment while performing requested administrative and clerical duties. The Receptionist ensures effective communication, protects resident confidentiality, supports safety and security protocols, and contributes to the facility’s mission of providing respectful, person‑centered care to individuals with traumatic brain injuries.

Essential Duties and Responsibilities

Front Desk & Communication

Greet residents, families, visitors, and vendors in a courteous and professional manner

Answer, screen, and direct incoming phone calls accurately and promptly

Manage visitor sign‑in/sign‑out procedures in accordance with facility policies

Provide general information about the facility while maintaining resident confidentiality

Communicate messages clearly and accurately to appropriate staff members

Administrative Support

Maintain front desk records, logs, and documentation

Assist with filing, data entry, copying, and other clerical tasks

Receive and distribute mail, packages, and deliveries

Maintain organized reception and waiting areas

Update daily activities board and make intercom announcements

Resident & Family Support

Interact respectfully and patiently with residents who may have cognitive, communication, or behavioral challenges

Assist families and visitors with directions, questions, and facility navigation

Notify clinical or support staff of resident needs or concerns observed at the front desk

Safety, Security & Compliance

Follow facility safety, emergency, and security procedures at all times

Monitor facility access and report concerns to appropriate personnel

Maintain compliance with HIPAA and all confidentiality requirements

Professional Conduct

Demonstrate empathy, professionalism, and cultural sensitivity

Collaborate effectively with interdisciplinary team members

Qualifications

Education & Experience

High school diploma or equivalent required

Previous receptionist, administrative, or customer service experience preferred

Experience in healthcare, rehabilitation, assisted living, or social services strongly preferred

Skills & Abilities

Excellent verbal and written communication skills

Strong interpersonal skills with the ability to interact compassionately with diverse populations

Basic computer proficiency

Ability to remain composed and professional in challenging situations

Required Credentials

Current two‑part TB test within the past 12 months

Current First Aid/CPR certification

Current Arizona Level 1 fingerprint clearance card

Willing to obtain Memory Care certification within 30 days of hire

Physical Requirements

Ability to sit or stand for extended periods

Ability to operate standard office equipment

Occasional lifting of light office materials (up to 15 lbs)

Healthcare or residential living facility serving individuals with traumatic brain injuries

May involve exposure to residents with cognitive, behavioral, or emotional challenges

Schedule

2 days per week – Wednesday and Friday 4 PM – 8 PM, holidays included.

Equal Opportunity Statement

The facility is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

#J-18808-Ljbffr