Call Center Representative

Job Title: Customer Service Representative

Location: Rosharon, TX, 77583

Duration: 12+ Months

Pay rate: $20.00/hr – $26.00/hr on W2 without benefits

Shift: Monday - Friday 8AM- 5PM Hybrid 3 days in office.

Summary:

• The Customer Service Representative is responsible for providing and maintaining updated information for customers.
• Perform administrative functions supporting customer service functions and sales order entries.
• Provide monthly status of open orders and follow up with customers and Production.
• Maintain record of asset delivery progress and invoicing.
• Interact with Production, Buyer and Planner for follow-up of customer orders.
• Resolve licensing issues received from customers and record in support database.
• Maintain and improve the integrity of the data in the SAP database.
• Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

Experience

• Candidate will work as Customer Service Rep in Explosive Manufacturing Department, taking internal calls from Oil & Gas Customers. Preparing orders from shipment
• Understanding of ERP Systems
• 1-3 years of working in SAP
• Associate Degree
• Office Skills
• Ability to work independently

Pay: $20.00 - $26.00 per hour

Application Question(s):

• Please provide your e-mail address?

Education:

• Associate (Required)

Experience:

• SAP: 1 year (Preferred)

Work Location: In person