Customer Service Warehouse Associate

Ewing Outdoor Supply

318 Arrowhead Drive

Gilbert Islands, IL 60136 9602

Pay range ** $18 - $20 per hour **

Ewing Outdoor Supply is a fourth generation, family-owned  wholesale landscape, irrigation, and outdoor supply company  looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, “treat the customer right,” and “have fun doing it!” If that sounds like you, keep reading…

This role provides a variety of activities—including  customer service, warehouse operations, inventory support, local deliveries, and sales assistance —making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this  hands-on, foundational role  doesn’t require prior industry experience; we provide  world-class training  to set you up for success from day one!

So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet!

**Preferred consideration for**

Bilingual (English/Spanish)

Responsibilities

Go the extra mile to engage customers

Greet and direct customers

Provide accurate information (e.g. product features, pricing and after-sales services)

Answer customers’ questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Ensure racks are fully stocked

Manage returns of merchandise

Coordinate with your team to provide excellent customer service (especially during peak times)

Inform customers about discounts and special offers

Provide customer feedback to the Store Manager

Stay up-to-date with new products/services

Deliver a wide variety of items to different addresses and through different routes

Follow routes and time schedule

Load, unload, prepare, inspect and operate a delivery vehicle

Ask for feedback on provided services and resolve clients’ complaints

Inform customers about new products and services

Follow DOT regulations and safety standards