Project Quoter/Project Manager/Sales Team (BO)

A dynamic position in communication, knowledge, empathy and patience. Come think differently. Let’s go beyond the status quo. The project manager position is a dynamic position focused on design build sales and customer service support. This is an entry level position in this dept. Sales skills and customer service are typically required to be in this position. Strong self-drive and willingness to learn independently.

Responsibilities:

• Customer Service - Professional communication and prompt follow up, feedback, moving accurate information quickly and proficiently. Central pillar to success at BSR
• Continuous and clear follow up communication
• Accountability
• Problem solving
• Demoing equipment
• Team work- collaborate within the team with open and clear communication to work toward shared sales growth, and positive workplace culture. Utilize CRM software and with clear and open communication to keep team and other departments informed on projects and leads. Team work is a central pillar to success at BSR
• Project Management: Work as a team to manage projects
• Coordination with accounting depts
• Coordination with installers and Operations personnel
• Coordination with subcontractors
• Coordination with designers; work with client and help answer questions on the design
• Coordination with vendors: lead times, freight issues, pricing, etc
• Coordination Project management team: open and clear communication to meet shared goals
• Coordination with Customer and/or Contractor: open and clear communication for excellent customer service, be the customers advocate
• Contracts, Submittals, Change orders, punch lists
• Sales – Prospecting, Qualifying, Relationship Building, Follow Up Utilizing our CRM. Implement company objectives to fulfill sales goals.
• Marketing: Promote Customer relationships through Social Media and other sources of contact like demoing equipment, email marketing, etc.
• Professionalism- Look and act the part; independent self-education, eager want;
• Dress Code: Business casual- look the part of a professional
• Self-education: independent study to achieve goals; utilize team for help with understanding
• Product knowledge: utilize team and education resources to increase product knowledge; able to interpret knowledge to the customer so they can make in informed choice
• Dependability - Prompt, answering phone, follow through when saying yes.
• Proactive Internal Drive: networking and creating new relationships; identify and solve potential issues before they happen. Self-education and follow up and follow through with Team and customers is essential

Expectations:

• Professional - Look and talk professionally.
• Communication: Open and clear communication with team and customers
• Working with Departments – Working with each department to maximize customer care and representatives within the territory.
• Technical and Computer Savvy – Be able to demonstrate speed and effectiveness with technology.
• Multipart Help (flexibility) - Willingness and eagerness to help where there is help needed. Deliveries, on-site, playing any part if there are vacations, sickness, etc.
• Honesty/Integrity
• Eager Want - Wanting to grow personally and with the company for the benefit or each other and those we serve.
• Independent yet Team Oriented – Having the flexibility to work diligently alone or in a team. Thinking ahead.
• Pay- Hourly; Competitive Bonus pay based on Team Volume

Requirements:

• Very proficient in current technology (Office, iPhone, CRM software, etc.)
• Sales Experience
• Kitchen Experience/ Culinary degree/ etc.
• Proficient at communication on phone and/or using technology to communicate
• Very organized/ prompt follow up skills
• Process-Oriented

Experience:

• Kitchen: 1 year (Required)
• Construction: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Foodservice experience Preferred
• Project management: 1 year (Preferred)

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person