Projects I

Supports resort operations by performing project-driven maintenance tasks that require multiple trade skills, including drywall, painting, texture finishing, plumbing, electrical work, and flooring repairs.

As a Projects I, you will:

Perform engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership

Experience in performing plumbing troubleshooting, repairs and replacement of fixtures and piping

Experience in troubleshooting, replacing, and repairing minor electrical components such as receptacles and ballasts

Experienced in troubleshooting and repairing household appliances and fixtures

Knowledge of HVAC equipment and the ability to perform basic preventive maintenance & troubleshoot

Repair interior & exterior walls, wall coverings and ceilings including texture, painting, and caulking

Repair and replace tile & grout, vinyl and/or carpet as applicable

Ability to work with pools, spas, and features including chemical balancing and cleaning duties

Actively participates in procurement and inventory process to ensure materials and tools are on-site for work

Ability to effectively operate resort operations devices & software (HotSOS and other applicable)

Communicates professionally through radios, phones, emails, and verbal communications

Perform custodial and maintenance duties, as required by resort leadership

Safely use hand tools, electrical & battery powered tools required by the job

Work using ladders, scaffolds, lifts utilizing appropriate PPE

Must have the ability to follow safety guidelines & practices

Recognizes and identifies potential safety or security hazards in the property

Communicate and interpret guest needs by positively interacting towards resolutions

Must comply with all CFI/Westgate Resorts policies and procedures

Must represent Westgate Resorts in a professional manner through appearance, dress, and professional behavior

Other duties as assigned by resort operations leadership.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Minimum High School diploma

Minimum of 1-3 years of hands-on trade & maintenance experience in a resort or commercial environment

Written and verbal communication in English is expected

Must communicate effectively with immediate supervisors and resort leadership

Must be at least 18 years old and have a valid driver’s license to drive company golf carts

Must be able to lift 50lbs and work in outdoor weather conditions

Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

Paid Time Off – Vacation, Sick, and Personal Time to Recharge

Paid Holidays

401(k) with Generous Company Match to Support Your Future

Daily Pay – Access Your Earnings When You Need Them

Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

Wellness Programs to Support Your Well-Being

Flexible Spending Accounts (FSA)

Tuition Assistance to Help You Grow Your Career

Military Leave

Employee Assistance Program (EAP) – Support When You Need It Most

Life, Disability, Accident, Critical Illness, and Hospital Insurance

Pet Insurance for Your Furry Family Members

Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

Low-Cost Gym Membership

NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents

Career Growth and Advancement Opportunities

Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help t…