Polish Speaking Content Moderator Social Media - Work In Sofia, Bulgaria

Polish Speaking Content Moderator Social Media

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting exceptional multilingual talent with world-class employers across the continent. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we pride ourselves on delivering a premium, candidate-first recruitment experience. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a life you love.

Job Overview

We are currently seeking a motivated and detail-oriented individual to join our client's dynamic team in Sofia, Bulgaria, in the exciting role of Polish Speaking Content Moderator Social Media. This is a fantastic opportunity for Polish-speaking professionals looking to build a meaningful career in the fast-paced social media industry, ensuring that online platforms remain safe, inclusive, and compliant with community standards. If you are searching for Polish-speaking jobs that combine purpose, professional growth, and an international working environment, this Polish Speaking Content Moderator Social Media position in Bulgaria could be the perfect next step for you.

Key Responsibilities

Review, assess, and moderate user-generated content submitted across social media platforms in Polish and English, ensuring strict adherence to platform community guidelines and policies.

Identify and take appropriate action on harmful, offensive, or policy-violating content including hate speech, misinformation, graphic material, and spam within social media environments.

Accurately categorise and escalate sensitive or complex content cases to senior moderation specialists or trust and safety teams in a timely manner.

Monitor social media trends, emerging threats, and evolving content patterns to maintain a proactive approach to platform safety and integrity.

Provide clear, well-documented feedback and reports on moderation decisions, maintaining thorough records in internal case management systems.

Collaborate closely with cross-functional teams including quality assurance, training, and policy departments to continuously improve content moderation processes.

Participate in regular calibration sessions, team briefings, and ongoing training programmes to stay updated on the latest platform policies and social media industry developments.

Uphold the highest standards of professionalism, impartiality, and emotional resilience when handling sensitive or distressing content on a day-to-day basis.