Account Manager

We are looking for an Account Manager to support order administration and customer-focused account coordination in our Akron, Ohio location. This role centers on retrieving vendor orders from multiple online portals, entering accurate data, and keeping documentation organized in a fast-moving environment. The position works closely with major retail accounts and helps ensure issues are resolved quickly while daily priorities remain on track.Responsibilities:• Access vendor systems to retrieve incoming orders and confirm they are captured accurately and on time.• Enter order details, tickets, packing slips, and related paperwork into internal records with a high level of accuracy.• Coordinate with customer and vendor contacts to address order questions, discrepancies, and service concerns through completion.• Maintain organized documentation of transactions, communications, and service actions to support efficient follow-up.• Support account activity for high-volume retail partners • Help strengthen service processes by identifying workflow improvements and contributing to consistent operating practices.• Manage competing priorities in a fast-paced setting, especially during heavier workloads at the beginning of the week.• Use available resources effectively to keep work flowing smoothly and meet quality and productivity expectations.