Receptionist with CNA

Do you want to make a genuine, positive impact on the lives of older adults and their caregivers?

At Cheer , we provide premier in-home care—including companionship, personal care, homemaking, and transportation—to help the aging population live comfortably and independently at home.

We are seeking a compassionate, highly organized, and solutions-oriented Receptionist (CNA license preferred) to support our caregiving team from Friday to Tuesday . As the first point of contact during, you will ensure seamless continuity of care and provide vital staffing support. Whether you are solving a scheduling puzzle, answering client questions, or stepping in to cover a shift, your work will directly elevate the quality of life for seniors and adults with disabilities.

Key Responsibilities

Staffing & Scheduling: Rapidly handle last-minute call-outs, clock caregivers in/out, and schedule replacement care to ensure no client is left without support.

Caregiver Support: Serve as a reliable resource for caregivers during their shifts, reviewing shift notes and troubleshooting issues in real-time.

Client & Front Desk Relations: Manage front desk reception, answer client inquiries warmly, or direct them to the appropriate team member.

Operational Excellence: Maintain professional, confidential communication across caregivers, clients, and leadership, escalating urgent concerns according to company protocol.

On-the-Field Backup: Act as a true team player by filling in for a caregiving shift when needed (atlleast once or twice a week).