Service Manager - Motorcycles of Charlotte
Sonic Automotive · Charlotte, NC, United States · Posted Jul 7, 2026
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A day in the life of a Service Department Manager :
Be a visible leader within the dealership and uphold the customer service standards
Use your experience to lead and manage the service department team
Maximize the skill levels of technicians and assign tasks to optimize productivity levels
Establish and communicate sales goals and service standards to your team
Lead and motivate team members to provide high quality vehicle service to achieve goals and standards
Provide leadership and guidance to develop technician skills and abilities
Follow up with customers to ensure satisfaction and grow the volume of service work
We are looking for an open-to-change, quality manager who loves European bikes, this person will have the opportunity to hire an advisor and build their own Team.
Motorcycles of Greensboro has a reputation for setting a high standard of quality, customer satisfaction and brand loyalty. With your focus on leadership and service, you can be a part of that reputation!
2+ years of experience within the service department of a motor vehicle dealership
Ability to lead and motivate in a team environment
Ability and enjoyment in communicating with customers
Current motorcycle license (or ability to acquire one)
Familiarity with Windows based computer software
Passion for all of the powersports brands
Compensation potential $80K to 90K annually.
All your information will be kept confidential according to EEO guidelines.
Welcome to Motorcycles of Charlotte & Greensboro, one of the Southeast's oldest European Motorcycle Dealers. We specialize in BMW and Ducati. Our goal is to offer a premium experience with what we consider to be the premium/luxury options in motorcycling.
From our sales making sure you are on the right bike for you to the parts department making sure they get the latest gadgets you found for your bike, to the service department making sure your bike is in top form, even while you wait, or simply down to just finding someone to talk motorcycling with on any given day we are here. Come by, make friends, and make us your place to help you enjoy your passion.