Assistant Store Manager - Now Hiring!

Goodwill of the San Francisco Bay is a reputable nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through its impactful mission. Operating various retail stores and providing no-cost career development, training, and education services, Goodwill serves as a critical resource for people entering or re-entering the workforce. The organization is committed to creating a supportive and inclusive environment, embracing values such as trust, collaboration, engagement, ownership, and innovation. With a focus on providing opportunities for career growth and a positive workplace culture, Goodwill of the San Francisco Bay integrates community impact with good work, contributing to the social and economic well-being of the Bay Area. The company is an equal opportunity employer and takes pride in building diverse partnerships and fostering a foundation of trust among its employees and stakeholders. They also provide reasonable accommodations for qualified individuals with disabilities, ensuring inclusive access to employment opportunities.

The Sales Floor Manager role at Goodwill of the San Francisco Bay is a pivotal position responsible for leading the daily operations of the sales floor in the retail store located at 225 Kenwood Way, South San Francisco, California. This full-time position offers a competitive annual salary starting at $70,304, complemented by a potential monthly performance bonus of up to $1,000 based on achieving specific performance goals. The Sales Floor Manager plays a critical leadership role in overseeing people management, operational efficiency, financial oversight, inventory control, donation processing, and the training and development of store team members. In addition to managing sales floor activities, this position involves assisting with production room leadership, serving as a store key holder, acting as a closing shift manager, and supporting the Store Manager as needed. The role ensures that the store maintains high standards for customer service, cleanliness, and alignment with the Goodwill brand. It also includes responsibilities related to managing payroll and operating costs within budget and building a high-performing team through effective staffing, performance management, coaching, and development. The Sales Floor Manager is expected to be an ambassador for Goodwill in the community, partnering with local businesses and organizations to promote Goodwill's mission. The role may require travel between Goodwill's multiple locations in the San Francisco Bay Area to support other stores and participate in ongoing personal and professional development. This dynamic position requires flexibility to transfer between stores based on business needs and involves collaboration with various support departments, including Asset Protection, Human Resources, Safety, Finance, and Learning & Development. Goodwill of the San Francisco Bay values a culture that embraces change and innovation, encourages strategic thinking, and fosters a customer-first attitude to continuously exceed expectations. This opportunity is ideal for individuals who align with Goodwill's mission and core values and are passionate about making a meaningful community impact while advancing their careers in retail management.

• High School Diploma, GED, or equivalent work experience
• One-year work experience in retail management required
• One-year customer service experience required
• Proficient in Microsoft Office Suite
• Ability to pass a background check and drug screen where applicable
• Ability to speak and read English proficiently

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