Receptionist

Medical Receptionist

• Pay: $17.00/hour
• Schedule: Monday–Friday | 7:00 AM – 3:30 PM (No weekends!)
• Location: Centerville, OH
• Experience: 2+ years of experience working within the Medical Industry

About the Opportunity

PrideStaff is partnering with a highly respected, locally-owned Physical Therapy and Sports Rehabilitation practice to find an energetic, empathetic, and organized Medical Receptionist. Our client is known for treating people like people—not just numbers on a chart. They pride themselves on a welcoming, high-energy environment where patients bounce back from injuries, post-surgical procedures, and sports-related issues.

As the face of the clinic, you will be the first point of contact for patients seeking to get "back in motion." If you thrive in a collaborative, fast-paced setting where you can build genuine relationships with patients and keep a busy clinic running smoothly, we want to talk to you!

Medical Receptionist - Key Responsibilities

• The First Impression: Greet patients, athletes, and visitors with a warm, encouraging smile. Maintain a positive, professional, and welcoming waiting room environment.
• Smart Scheduling: Manage complex appointment books for multiple physical therapists and physical therapy assistants (PTAs). Coordinate same-day appointments, follow-ups, and complimentary patient discovery visits.
• Patient Intake & Check-In: Guide new and existing patients through the registration process, verify demographic information, and ensure all digital or paper health intake forms are accurately completed.
• Insurance Verification & Coordination: Check insurance eligibility and benefits for a wide variety of commercial, private, and workers' comp plans. Clearly explain insurance coverage, copays, and authorization requirements to patients.
• Financial Stewardship: Collect copays, deductibles, and point-of-service balances. Efficiently manage bill pay inquiries and post payments accurately into the electronic health record (EHR) system.
• Communication Hub: Answer multi-line phone calls, respond to digital appointment requests, follow up on patient appointment reminders, and manage incoming/outgoing medical faxes and referrals.

Medical Receptionist - What We Are Looking For

• Experience: Minimum of 1–2 years of experience as a receptionist or front desk coordinator in a medical office, chiropractic clinic, or physical therapy setting is preferred.
• Customer Service Obsessed: A patient-first mindset. You understand that patients may be in pain or anxious, and you meet them with empathy, patience, and exceptional care.
• Tech-Savvy: Strong computer skills, including experience with electronic medical records (EMR) or scheduling software.
• Detail-Oriented: Ability to accurately handle insurance data, collect payments, and manage a fast-moving front desk without missing a beat.
• Reliable & Professional: Exceptional attendance, a strong work ethic, and a professional demeanor.

Medical Receptionist - Why Apply Through PrideStaff?

At PrideStaff, we take the time to get to know you and your career goals. We don’t just place you in a job; we align you with a company culture where you can thrive.

• Direct communication and guidance throughout the interview process.
• Access to competitive benefits during your contract-to-hire period.
• A foot in the door with one of the region's top-rated, growing physical therapy practices.

How to Apply

Ready to take the next step in your medical administrative career? Click Apply Now and attach your current resume. A PrideStaff recruiter will review your qualifications and reach out to matching candidates immediately!

PrideStaff is an equal opportunity employer.

Compensation / Pay Rate (Up to): $17.00 - $17.00 Per Hour