IT Tech I

The IT Technician I provides support services to internal and/or external users of the organization’s computer systems and data processing network. This position acts as a first level problem identification and resolution resource, including answering questions, providing advice, troubleshooting, and following-up to assist users in solving their own data processing problems. Coordinates user problem resolution with other data processing sections if necessary, tracks and reports recurring problems. This is a full-time position working Monday-Friday 8-hour shifts between the hours of 6:30am-5:30pm.