Hotel Front Desk Supervisor - Courtyard by Marriott, Littleton, MA

JOIN OUR TEAM!

We're on the lookout for a dynamic, guest-focused  Front Desk Supervisor  to bring energy, leadership, and hospitality excellence to our team at the  Courtyard by Marriott . If you're someone who thrives in a fast-paced environment, loves connecting with people, and leads with a smile — we want to meet you!

As our  Front Desk Supervisor , you’ll be setting the tone for a memorable guest experience from the moment they walk through our doors. You’ll guide and support our front desk team, ensure smooth operations, and uphold the standards that Courtyard by Marriott and Lafrance Hospitality are known for.

Pay: $21 -$24 Per Hour

Shift: Full Time

Schedule: Mix of Shifts, weekend availability & holidays

Responsibilities

Works to achieve a friendly atmosphere for fellow associates and hotel guests

Displays exemplary performance as an example for the staff to emulate

Performs training and revenue management strategies with the staff

Supervises Guest Representatives, Night Auditors, and acts as Manager on Duty as needed

Produces accurate financial reports on time

Ensures that policy and procedure are followed and administered consistently

Understands local health and safety codes

Is knowledgeable about all brand standards

Maintains a positive, cooperative work environment between personnel and management