Administrative Assistant II
Public Health · El Paso, Texas · Posted Jul 7, 2026
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Employee Benefits:
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
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Functional Title: Administrative Assistant II
Job Title: Administrative Asst II
Agency: Dept of State Health Services
Department: Region 9/10
Posting Number: 18725
Closing Date: 07/22/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $2,694.33 - $3,320.33
Pay Frequency: Monthly
Salary Group: TEXAS-A-11
Shift: Day
Additional Shift: Days (First)
Telework:
Travel: Up to 20%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: EL PASO
Job Location Address: 401 FRANKLIN AVE
Other Locations:
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
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Job Description:
Under the direct supervision of Program Supervisor and overall direction of the Program Manager of Specialized Health and Social Services (SHSS), the Administrative Assistant II performs routine (journey level) administrative support for program staff. Prepares client files when intakes are received. Maintains and creates client logs on intakes. Assists with staff inventory items as well as promotional items for the program.
Conducts switchboard coverage, greeting and directing visitors to appropriate staff, disseminates information as needed. Responsible for the mail system when on rotation. Coordinates administrative assistance meetings and trainings. Ensures that all office systems are appropriately maintained such as picking up mail, stamped faxes, paper in copiers, greet clients in person and other office and clerical duties. May provides guidance to other administrative assistance in the program. Works collaboratively with public health staff in the event of a regional or state disaster. Provides monthly records to Supervisor as needed. Provides 24/7 coverage and other COOP emergency services when needed on rotation and performs other duties as assigned. Maintains confidentiality and maintenance of program filing systems.
Essential Job Function:
(40%) Administrative Support
Description: Receives incoming calls. Responds to inquiries for program information. Greets and receives requests from walk-ins regarding program information. All tasks are performed expeditiously, with courtesy and with a professional appearance and demeanor. Creates, prepares and edits flyers, brochures and spreadsheets for program needs, such as upcoming outreach events, conferences or workshops. Prepares, organizes, and coordinates travel for assigned program staff and in some instances request travel reimbursement for program staff. Compiles office requests, prepares and creates cost pool order of items needed at the office. Assists with other administrative duties as assigned.
(35%) Program Support
Description: Maintains inventory of case management marketing materials. Assists with keeping warehouse inventory updated when assets are removed or replenished. Assists with maintaining materials in warehouse in a clean orderly fashion. Assists with making packets and materials for provider training events, visits and or conferences. Create client files when new intakes are received and files cases when they have been closed. Capture all faxes, intakes and disseminate them to the proper personnel as they come in. Maintains logs and records of all created client files. Mails out renewal notice letters to clients and providers according to program specific timeframes. Uploads documents and enters communication logs in electronic health record (CMIS) for any client related tasks completed. Completes pre-cursory process for all new and renewing cases and forwards documents to Quality Assurance staff for processing.
(20%) Travel & Reporting
Description: Responsible for reporting all SH&SS activities to meet regional program goals and objectives and reporting to Program Supervisor and/or Case Manager Coordinator. Ensures that all case related, and community activities are properly documenting in the electronic health record system (CMIS). Provide monthly reports to Program Supervisor and Manager on staff workloads as directed. Maintain logs for community events throughout the year. Record all other tasks completed, work events, in appropriate database as determined by central office or regional needs (SHSS Ta…