Front Desk Medical Receptionist at Capitol Physical Therapy Madison, WI
Capitol Physical Therapy · Madison, Wisconsin · Posted Jun 17, 2026
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Front Desk Medical Receptionist job at Capitol Physical Therapy. Madison, WI. • * Front Desk Medical Receptionist**
- *Job Category****:** Office **Requisition Number****:** FRONT03959 Showing 1 location **Job Details**
- *Description**
Bring your great attitude and customer service skills to our award-winning and growing team at Capitol Physical Therapy! Our Front Desk Medical Receptionists are the first face you see when you walk into our office and are an important part of our team. This position will be at our University Ave clinic! This position is a benefited position! You will be eligible to receive paid time off, health, dental, and vision insurance, as well as paid holidays! **Duties and Responsibilities:**
- Create positive first impressions with all patients/customers.
- Display outstanding service to all internal and external customers
- Schedule patient appointments using established systems.
- Perform data entry of protected health information.
- Collect and document patient payments.
- Operate multi-line phone system.
- Fax, mail and file medical records and other sensitive documents.
- Prepare bank deposits.
- Post and extract daily charges.
- Verify patient insurance benefits and obtain pre-certifications.
- Communicate effectively with clinic and billing staff regarding patient matters.
- Communicate effectively with referring providers and their office staff.
- Participate in educational activities and attend staff meetings.
- Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
- Perform other work-related duties as assigned.
Pay: $15-$16.50/hr **Qualifications**
- *Skills**
- *Behaviors**
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- *Motivations**
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- *Education**
- *Experience**
- *Licenses & Certifications**