Mortgage Loan Servicing Processor

The primary purpose of this position is to perform a wide range of specialized mortgage loan servicing tasks with a strong emphasis on accuracy, regulatory compliance, and exceptional member service. This role ensures a positive member experience by proactively identifying needs and delivering effective solutions through in person interactions, electronic communication, and telephone support. The position supports the full servicing lifecycle by maintaining detailed loan records, responding to inquiries, and ensuring all servicing activities are executed efficiently, in compliance with applicable regulations, and in alignment with organizational standards.