Pre-Sale Representative
SIGMA-US · Norcross, Georgia, United States · Posted Jul 2, 2026
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Position Summary
Provide high quality customer service and strong customer relationships; service designated customers to meet or exceed sales objectives, follow product rotation and maintain accurate inventories of sold products to ensure customer satisfaction.
Essential Job Functions
Schedule regular in-store appointments to increase product sales, including but not limited to, negotiating new product placement, specials, increased shelf space and increased volume.
Complete order process and scheduling; ensure order is placed properly and customer commitments are communicated timely and accurately; ensure product flow and service levels meet or exceed customer contract and/or expectations; troubleshoot and resolve customer issues.
Coordinate and set up advertising and in-store promotions in collaboration with management.
Obtain proper authorization and signatures from customers for promotional agreements.
Maintain store shelf standards and inventory through various merchandising strategies, including but not limited to rotation of products; ensure pricing matches current promotions.
Coordinate with management to schedule in-store brand representatives to sell/promote products.
Provide feedback to Sales Management regarding quality of service and deliveries.
Troubleshoot and resolve inventory billing adjustments and reconciliation in collaboration with administration.
Other duties as assigned.