Retail Service Manager

Job Description for Retail Service Manager:

Starbucks is seeking motivated, purpose-driven Retail Service Manager who can inspire and lead people, build profitable companies, and forge deep connections in their local communities. By overseeing shop operations, creating high-achieving teams, and providing outstanding customer service, a Retail Service Manager will help you and others become future leaders and bring the Starbucks Experience to life.

Key Responsibilities for Retail Service Manager:

• Coordinate and manage daily store operations to ensure a high standard of customer service.
• Attain multi-million-dollar business success by excelling in financial management, solving problems adeptly, and strategic planning.
• Organize and support a team of partners (workers) to achieve exceptional performance, involvement, and career enhancement.
• Embrace the role of a brand ambassador, fostering a hospitable and accepting space for both associates and clientele.
• Cultivate engagement and make a beneficial impact by aligning the store with the neighboring community.

Qualifications for Retail Service Manager:

• Three years of prior experience in managing retail or customer service functions, or an extensive background of four years in the U.S. military
• Having a GED or High School diploma is a fundamental requirement
• Proven track record of leadership and team growth capabilities
• Proficient in building connections, arranging tasks, and tackling problems effectively
• Working background in a sales-targeted or business startup milieu
• Ability to maintain a flexible work schedule, which could involve early mornings, evenings, weekends, and holidays

Benefits and Perks for Retail Service Manager:

• The offered benefits consist of medical, dental, and vision coverage, life and disability insurance, and paid leave for new parents
• Vacation, sick leave, 8 paid holidays, and 2 personal days
• The company provides benefits including matching contributions to the 401(k) plan, equity opportunities via Bean Stock, a stock purchase initiative, and savings programs
• Full coverage of tuition fees is facilitated at ASU Online through student loan options

Why Starbucks?

Starbucks emphasizes creating a community spirit alongside managing a store effectively. The company values progress, inclusivity, and the importance of forging personal connections. Starbucks ensures fair employment practices as an equal opportunity employer. All candidates are reviewed based on their qualifications, with no discrimination based on race, gender, religion, sexual orientation, age, disability, veteran status, or any other protected characteristic.