SVP, Chief Credit Risk Officer

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We’re Looking For

Cross River is seeking a seasoned and strategic Chief Credit Risk Officer to lead and oversee all aspects of credit risk management across the Bank including Fintech Banking, Commercial Banking, and Principal Finance Group. Reporting to the Chief Risk and Compliance Officer, this leader will be responsible for enhancing and maintaining the credit risk framework, setting risk appetite, and ensuring sound credit decision-making as we scale our lending products and partnerships.

Responsibilities:

Strategic Leadership

Define and execute the enterprise-wide credit risk strategy aligned with the bank's growth objectives and regulatory requirements

Enhance and maintain the credit risk appetite framework, policies, and governance structure

Advise the Chief Risk and Compliance Officer, senior leadership, and the Board on credit risk matters

Chair or co-chair the Management Credit Committee, Allowance Committee and participate in relevant Board committees

Credit Risk Management

Oversee underwriting standards, credit policies, and portfolio management across all lending verticals (e.g., payments, marketplace lending, BaaS partnerships, commercial lending (CRE, SBA, C I), and structured finance)

Provide oversight for CECL, and market to market valuation reserve including reviewing model assumptions and outputs, need for overlay thereby ensuring adequate reserves

Establish, enhance, and maintain concentration limits, stress testing frameworks, and early warning systems

Provide effective challenge through review of Commercial Banking (CRE, C I, and SBA), and Structured Finance transactions

Oversee settlement risk by determining limits, and reserves posed by Payment products including ACH, Acquiring, and other payment funding models

Lead portfolio analytics and reporting, including identifying, trends and potential areas of concern in the portfolio through single name analysis, pool level portfolio analysis, vintage analysis, and risk-adjusted return metrics

Technology Innovation

Partner with technology, operations, and product teams to embed credit risk controls into automated lending platforms and APIs

Leverage Agentic AI technology to streamline and enhance credit processes to increase productivity and scalability

Ensure best in class risk identification tools which may include vendor developed, internally developed, AI/ML are developed to enhance credit processes

Regulatory Compliance

Ensure compliance with all applicable regulations (OCC, FDIC, Federal Reserve, state banking laws, fair lending, etc.)

Support relationships with regulators and lead credit risk-related examinations and audits

Oversee model risk management (MRM) in accordance with SR 26-2/11-7 guidance

Collaborate closely with the compliance function under the Chief Risk and Compliance Officer to ensure alignment of credit and compliance objectives

Team Development

Build, mentor, and lead a high-performing credit risk organization

Foster a culture of data-driven decision-making, accountability, and continuous learning

Attract top talent across credit analytics, portfolio management, and risk operations

Reporting Structure:

Reports to: Chief Risk and Compliance Officer

Direct Reports: Credit Risk team leads, Portfolio Managers, Senior Credit Analysts

Qualifications:

Required

15+ years of progressive experience in credit risk management within banking, fintech, or financial services

Deep expertise in consumer and/or commercial credit underwriting, portfolio management, and loss mitigation

Strong understanding of regulatory frameworks governing bank lending and risk management

Experience with models, and model related processes

Experience with CECL/Allowance processes

Experience with regulators (OCC/FDIC/Fed), and External Auditors/Rating Agencies

Proven leadership with strong communication skills across all levels of the organization

Bachelor's degree in Finance, Economics, Mathematics, or related field

Preferred

Advanced degree (MBA, Master's, or PhD) in a quantitative or business discipline

Prior experience at a fintech bank, digital lender, or BaaS (Banking-as-a-Service) provider

Familia…