Receptionist / Administrative Assistant

Job Description

This role manages the front desk, supports administrative and accounting functions, and plays a key role in daily technician dispatching and multi-project scheduling. The ideal candidate can balance real-time dispatch needs while planning and prioritizing multiple projects simultaneously.

Requirements

• Strong general computer skills;proficiency in Microsoft Office 365 Apps (including email) required
• Highly organized with strong multitasking and prioritization abilities; strong attention to detail and accuracy required
• Proven ability to manage both daily dispatching and longer-term project scheduling
• Self-motivated and able to work independently with minimal supervision
• Team-oriented with strong interpersonal skills Excellent verbal and written communication skills
• Minimum 1-2 years of related office or administrative experience
• Familiarity with UPS WorldShip Online, USPS Online, and web-based platforms
• Working knowledge of standard office equipment (printers, copiers, fax machines, etc.)
• Professional, polite, and customer-focused demeanor
• Strong attendance and punctuality required
• Experience with service ticketing systems such as Zoho is a plus

Benefits

• Paid Time Off (PTO) (effective after 90-day probation period)
• Medical, Dental, and Vision Insurance (effective after 90-day probation period)
• 401(k) (effective after 90-day probation period)